Contact & FAQ
Where can I park?
I want to register my child for class that is listed 13 - 18 but he/she is 12. Is that OK?
The age guidelines are our classes are flexible, so a 12 year old is more than welcome to join a class listed for 13 – 18 as long as we feel that it is a good fit. You can always call or visit us to discuss which of our classes is the best fit for your son or daughter, regardless of the age guidelines listed on our website.
I want to register my son or daughter for a session but he/she will miss a class. Can you prorate the class? Are there make-up days?
We will gladly prorate any of our sessions to a custom length. We pride ourselves on being super flexible so for whichever days you will make the class we are glad to accommodate!
When it comes to missing out on content, it really depends on the program in which you are thinking about registering your child. You can always give us a call or stop by for a visit if you have any questions or concerns about your son or daughter missing out on material.
Because the dates for our classes are scheduled meticulously, we cannot add in any additional dates for a make-up, except in the event of a snow-day during winter months or other circumstance. With our small class setting, it is easier for our instructors to pay more personalized, individual attention to each student. We are happy to prorate any missed classes.
Am I able to drop off earlier or pick up later than the start of the class?
We understand that work and life in general, make it challenging to organize pickup and drop off. You are welcome to drop students off up to a half hour before the start of the class. Because there may be other classes going on, you are welcome to have them wait at our front desk lobby until class begins.
I am interested in a private lesson/ setting up a class at an external location. What are the rates?
We do offer private lessons either onsite in our facility or at your desired location. We typically charge an hourly rate of $99/hr in our facility. Please note that we prioritize scheduling our onsite classes before securing any private lessons. Based on availability, we may have to schedule your private lesson in advance to ensure we can pair you up with the right instructor.
I want to see what my child has worked on. How can I view their work?
For students who take Scratch, we walk them through the process of creating a kid-friendly, safe Scratch account where all of their work will be stored and accessible from any computer via http://scratch.mit.edu.
For any 3D Printing class, similar to Scratch, we will have students create their own TinkerCAD accounts where all of their work will be saved and accessible from any computer. In addition to that, students will actually get to take home physical prints of what they’ve modeled to show you.
For any Digital Drawing or Graphic Design class, we will print out glossy 12×18 copies of student work for them to take home. Any additional work that they’d like to save will be stored on a DAE Google Drive account, accessible from home.
My child has allergies. Do you have anyone on staff trained in first aid?
All of our core staff and admin team are CPR and First Aid certified. Please feel free to leave any epi-pens or medicines at the front desk in the event it will be needed. Students may also carry it on them in class after informing our staff and instructor so that we are made aware.
What is your policy on cell phone use in the facility?
While classes are in session, students may not use their cell phones at all unless it is needed for student work or an emergency. Before class, during break, and after class students are free to use their cell phones. You are free to use cell phones in a quiet, respectable manner.
We live close by. Can I let my child leave on their own?
Your child may walk home or leave the facility on their own, but we will require you to fill out a permission slip beforehand. Please contact our team at info@TheDAE.com or (914) 644-8100 so that we can email you the slip.
My child has special needs. Are your classes a good fit?
We welcome all kids to our facility so long as they are able to use a computer and follow instruction in a small class setting. In the past we’ve had many developmentally disabled students excel in our programs. Please feel free to reach out to us if you have further inquiries about how we can accommodate your child to ensure they have a great experience in our classes.
Trying to decide between Scratch or Python?
Students should enroll in Python if they’ve either already taken Scratch or have good enough typing skills to begin coding. Python code is easy to learn and type, but you still must pay attention to the detail of the lines of code to make sure they are typed in an exact way. Scratch requires no typing; just drag & drop in order to form lines of code. Those are the main differences in determining which class to enroll in.
- no typing
- drag & drop
- more visual
- best for beginners
- typing/hard coding
- less visual
- object-oriented programming language